Write to info@chef-kenji.com about anything: an order, a return, a knife that arrived wrong, or a question the page did not answer.
Include your order number if you have one. If you are writing about a return you do not need to explain why.
When we answer
Inside one business day almost always, and inside two at the outside. There is no phone line and no chatbot, because a queue and a script are both worse than a person reading your actual email.
Press, wholesale and everything else
The same address. Put what it is about in the subject line and it will reach the right place.
The business
Chef Kenji Recommends is a trading name of Chef Kenji Recommends, trading at chef-kenji.com.
Our registered postal address appears on every invoice and is available on request by email.
Written questions are answered by a person at info@chef-kenji.com inside one business day. There is no phone line.